VPower Casino Australia Terms and Conditions
General Introduction
Welcome to VPower Casino Australia. These Terms and Conditions constitute a legally binding agreement between you (“the Player,” “you,” or “your”) and VPower Casino Australia (“VPower Casino,” “we,” “us,” or “our”) regarding your use of our website, mobile applications, and all gaming services. By accessing our platform, creating an account, or using any of our services, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms and Conditions in their entirety.
Legal Framework and Licensing
VPower Casino Australia operates in full compliance with applicable Australian gambling regulations and international gaming standards. Our operations are subject to oversight and regulation by relevant gambling regulatory authorities to ensure fair play, responsible gaming practices, secure financial transactions, and player protection. We maintain all necessary licenses and certifications required to legally operate an online casino serving Australian players.
Eligibility Requirements
To register an account and use VPower Casino Australia services, you must meet all of the following eligibility criteria without exception:
You must be at least 18 years of age or have reached the legal age for gambling in your jurisdiction, whichever age requirement is higher.
You must be physically located in a jurisdiction where online casino gaming and gambling activities are permitted by law.
You must not be subject to any self-exclusion measures, gambling prohibitions, or restrictions imposed by any gambling authority or operator.
You must be acting in your personal capacity for recreational purposes and not on behalf of another person or entity.
You must not be an employee, contractor, affiliate, or immediate family member of an employee of VPower Casino Australia or any of its related companies.
You must not have previously had an account suspended or terminated by VPower Casino Australia for breaches of these Terms and Conditions.
You must be legally capable of entering into binding contracts under applicable law.
VPower Casino Australia reserves the absolute right to verify your eligibility at any time without prior notice and may request documentation to confirm your age, identity, residential address, and location. Providing false, misleading, or inaccurate information regarding eligibility constitutes a material breach of these Terms and Conditions and may result in immediate account termination and forfeiture of all funds.
Account Registration and Verification
Registration Process
When completing the VPower Casino Register process, you must:
Provide complete, accurate, and truthful personal information including your full legal name, date of birth, email address, phone number, and residential address.
Create secure VPower Casino Login credentials including a unique username and strong password that meet our security requirements.
Provide a valid email address that you have exclusive access to for account communications and security purposes.
Consent to identity verification procedures and know-your-customer (KYC) requirements as mandated by regulatory authorities.
Accept and agree to these Terms and Conditions, our Privacy Policy, and all other policies referenced herein.
Confirm that you meet all eligibility requirements and are not accessing our services from a restricted jurisdiction.
Verification Requirements
To comply with regulatory obligations, prevent fraud, combat money laundering, and ensure player protection, VPower Casino Australia requires comprehensive verification of your identity and personal details. This verification process may include:
Submission of government-issued identification documents such as a valid passport, driver’s license, or national identity card displaying your photograph, name, date of birth, and document expiration date.
Proof of current residential address through recent utility bills, bank statements, government correspondence, or other official documents dated within the last three months.
Proof of payment method ownership including photographs of credit/debit cards (with middle digits obscured), screenshots of e-wallet accounts, or bank statements confirming account ownership.
Selfie verification photographs holding your identification document to confirm you are the legitimate account holder.
Additional documentation or verification procedures as required by applicable regulations, enhanced due diligence requirements, or fraud prevention measures.
Source of funds documentation for large deposits or withdrawals to ensure compliance with anti-money laundering regulations.
Until the verification process is completed to our satisfaction, your account may have limited functionality including restrictions on deposits, gameplay, bonus eligibility, and VPower Casino Withdrawal capabilities. We reserve the right to request additional verification at any time, including before processing large transactions or when suspicious activity is detected.
Account Security and Management
Security Responsibilities
You bear sole and complete responsibility for maintaining the confidentiality and security of your VPower Casino Login credentials and account access. You explicitly agree to:
Keep your username, password, and any other authentication credentials strictly confidential and never share them with any third party under any circumstances.
Use a strong, unique password for your VPower Casino account that is not used for any other online service or platform.
Enable two-factor authentication (2FA) when available to add an additional layer of security to your account access.
Log out from your account completely when using shared computers, public devices, or any device that others may access.
Ensure your registered email address and phone number remain current and accessible to receive important security notifications.
Notify VPower Casino Australia immediately upon discovering or suspecting any unauthorized access, use of your account, or security breach.
Take reasonable precautions to prevent unauthorized access including maintaining updated antivirus software and avoiding phishing attempts.
You acknowledge that any activity conducted through your account while logged in is your responsibility, regardless of whether you personally authorized such activity. VPower Casino Australia shall not be liable for any losses resulting from unauthorized use of your account that occurs before you have notified us of a security breach.
Account Restrictions
The following activities are strictly prohibited and constitute serious violations of these Terms and Conditions:
Creating, operating, or maintaining multiple accounts with VPower Casino Australia under any circumstances, including using different personal information or email addresses.
Sharing your account credentials or access with any third parties, family members, friends, or other individuals.
Selling, transferring, gifting, or attempting to acquire VPower Casino accounts from other users.
Using virtual private networks (VPNs), proxy servers, or similar technologies to disguise, mask, or alter your actual geographic location.
Engaging in any form of fraudulent activities including payment fraud, identity theft, document forgery, or providing false information.
Allowing minors or legally ineligible persons to access or use your account for any purpose.
Using your account for any commercial purposes, money laundering, or activities unrelated to personal recreational gaming.
Violation of these account restrictions may result in immediate account suspension, permanent account closure, forfeiture of all account balances and pending withdrawals, cancellation of all bonus funds and winnings, and potential legal action. VPower Casino Australia reserves the right to cooperate with law enforcement authorities in investigating suspected criminal activity.
Deposits and Withdrawals
Deposit Methods
VPower Casino Australia accepts various payment methods for account funding to provide convenient options for all players. When making deposits to your account:
All deposited funds must originate exclusively from a payment source that is registered in your legal name and which you have legitimate ownership and authorization to use.
Minimum and maximum deposit limits apply and vary by payment method, with specific limits displayed during the deposit process.
Deposits are generally processed and credited immediately, though processing times may vary depending on the payment provider and method selected.
Certain payment methods may incur transaction fees or currency conversion charges as specified during the deposit process, which will be clearly disclosed before confirmation.
Third-party deposits are strictly prohibited, and we will not accept funds from payment methods not registered in your name.
You must not deposit funds derived from illegal activities, and we reserve the right to investigate the source of large or suspicious deposits.
Withdrawal Procedures
When requesting VPower Casino Withdrawal of funds from your account:
Funds will be returned to the original deposit method wherever technically possible and required by our anti-money laundering policies.
Complete identity verification through our KYC process must be successfully completed before any withdrawal request can be processed.
Minimum and maximum withdrawal limits apply depending on your account status, VIP level, and selected withdrawal method.
Processing times vary significantly depending on the withdrawal method selected, ranging from several hours for e-wallets to several business days for bank transfers.
VPower Casino Australia reserves the right to request additional verification documentation, proof of source of funds, or conduct enhanced due diligence for large withdrawal amounts.
Wagering requirements must be completed on all VPower Casino Bonuses before associated funds become eligible for withdrawal.
Withdrawal requests may be declined if we detect irregular betting patterns, bonus abuse, suspected fraud, or violations of these Terms and Conditions.
A withdrawal fee may apply depending on your account level and withdrawal frequency as specified in our fee schedule.
Financial Responsibility
By using VPower Casino Australia services, you acknowledge and accept that:
Gambling and casino gaming involve inherent financial risk, and you should only deposit amounts that you can comfortably afford to lose without impacting your financial stability.
VPower Casino Australia is an entertainment platform and not a financial institution, and funds held in your account do not earn interest or investment returns.
All tax liability for gambling winnings, including income tax obligations and reporting requirements, is your sole responsibility and varies by jurisdiction.
VPower Casino Australia may be required to report large transactions, suspicious activities, or certain financial information to relevant authorities in compliance with anti-money laundering and counter-terrorism financing regulations.
Currency conversion fees, payment processing fees, and transaction costs are your responsibility and may apply to deposits and withdrawals.
You will not attempt to reverse, chargeback, or dispute legitimate transactions, and doing so may result in account termination and legal action to recover funds and costs.
Betting and Gaming Rules
General Gaming Rules
When playing casino games on VPower Casino Australia:
Each game is subject to its own specific rules, paytables, and gameplay mechanics available within the game interface or information section.
Game outcomes are determined exclusively by certified random number generators (RNGs) that have been tested and verified by independent auditing authorities.
VPower Casino Australia reserves the right to void bets and withhold payouts in cases of obvious errors, software malfunctions, display errors, technical glitches, or suspicious betting patterns.
Maximum and minimum stake limits apply to all games and may vary by game type, your account status, and current balance.
VPower Casino Australia’s determination of game results is final and binding based on data from official game servers and cannot be disputed except in cases of proven technical error.
Technical interruptions, disconnections, or game malfunctions during gameplay will be handled according to our game interruption policy, with unfinished rounds typically completing according to predetermined rules.
Return to Player (RTP) percentages are theoretical and calculated over millions of game rounds, and your actual results may vary significantly in the short term.
VPower Casino Pokies Rules
When playing pokies (slot games) at VPower Casino:
All VPower Casino Pokies operate using certified random number generators ensuring fair and unpredictable outcomes on every spin.
Autoplay features are provided for convenience but do not alter game odds or increase winning probabilities.
Progressive jackpot pokies pool contributions from players across multiple casinos, and jackpot rules vary by specific game.
Bonus features, free spins, and special game modes within pokies are subject to the individual game rules.
Maximum win limitations may apply to certain pokies as specified in the game information.
VPower Casino Live Games Rules
When participating in VPower Casino Live Games:
All live dealer games are conducted in real-time by professional dealers from licensed studios with multiple camera angles.
Live game results are determined by physical equipment including cards, dice, and roulette wheels rather than digital RNGs.
Betting time limits apply, and bets placed after the designated cutoff will be rejected and stakes returned.
You must conduct yourself respectfully in live game chat, and abusive behavior toward dealers or other players will result in chat restrictions or account suspension.
VPower Casino Australia reserves the right to remove you from live game tables for inappropriate behavior, suspected cheating, or terms violations.
Technical stream quality depends on your internet connection, and we are not liable for disconnections or viewing issues beyond our control.
Promotions and Bonuses
General Bonus Terms
All promotional offers provided by VPower Casino Bonuses, including welcome packages, reload bonuses, free spins, cashback offers, VIP rewards, tournament prizes, and special promotions are subject to:
Specific terms and conditions stated in the individual promotion description, announcement, or terms page.
Wagering requirements (playthrough requirements) that must be completed before bonus funds, free spin winnings, or associated winnings can be converted to withdrawable cash.
Time limits for claiming bonuses, activating promotional offers, and completing wagering requirements before expiration.
Game restrictions and contribution rates, where different games contribute varying percentages toward fulfilling wagering requirements.
Maximum bet limits while wagering bonus funds, typically capped at a specified amount per spin or hand.
Maximum win limitations that cap the amount you can win or withdraw from certain bonuses or free spin offers.
Eligibility restrictions limiting promotions to one offer per person, household, IP address, email address, payment method, or shared computer.
Minimum deposit requirements to qualify for deposit-match bonuses and other promotional offers.
Account standing requirements, where bonuses may be restricted or unavailable to players with pending withdrawals, chargebacks, or previous terms violations.
VPower Casino No Deposit Bonus
The VPower Casino no deposit bonus, when offered, is subject to additional specific terms:
No deposit bonuses are available only to new players who have never held an account with VPower Casino Australia.
Verification of account details and identity may be required before no deposit bonus funds or winnings can be withdrawn.
Wagering requirements typically higher than deposit bonuses apply to no deposit offers.
Maximum withdrawal limits restrict the amount you can cash out from no deposit bonus winnings.
Specific games may be designated for use of no deposit bonuses, with other games excluded or contributing reduced percentages.
Bonus Abuse Prevention
VPower Casino Australia maintains strict policies against bonus abuse and reserves the right to:
Withhold, cancel, or revoke bonuses and promotional offers from users suspected of engaging in bonus abuse, advantage play, or fraudulent activity.
Revoke bonuses and confiscate any associated winnings in cases of terms violations, irregular play patterns, or exploitation of errors.
Limit or permanently exclude certain users from future promotional offers based on gameplay patterns or previous violations.
Require enhanced proof of identity, address verification, or source of funds documentation before releasing large bonus-related winnings.
Investigate accounts for coordinated bonus abuse across multiple accounts, households, or related parties.
Close accounts and forfeit all balances for severe or repeated bonus abuse violations.
Activities considered bonus abuse include but are not limited to: creating multiple accounts to claim bonuses repeatedly, low-risk betting strategies designed solely to meet wagering requirements, exploitation of software bugs to gain unfair advantages, and coordinated play between multiple players to circumvent terms.
Prohibited Activities
Users of VPower Casino Australia are strictly prohibited from engaging in the following activities, which constitute serious violations of these Terms and Conditions:
Fraudulent activities of any kind including payment fraud, identity theft, document forgery, providing false information, or impersonation.
Collusion with other players to gain unfair advantages, share information in live games, or coordinate betting strategies.
Use of automated betting systems, bots, artificial intelligence, software assistants, or any tools designed to gain unfair advantages.
Exploitation of bugs, software vulnerabilities, errors, glitches, or system weaknesses for personal gain.
Money laundering, terrorist financing, or using VPower Casino services for any illegal financial activities.
Any form of cheating, game manipulation, hacking, or attempts to interfere with casino operations or game outcomes.
Harassment, threatening, or abusive behavior toward other users, dealers, or VPower Casino staff members.
Reverse engineering, decompiling, or attempting to discover source code of our software and games.
Operating accounts from restricted jurisdictions or using location masking technologies.
Abusive or fraudulent use of the VPower Casino Withdrawal system including initiating chargebacks on legitimate transactions.
Engaging in any prohibited activities will result in immediate account termination, permanent exclusion from our services, forfeiture of all account balances and pending winnings, and potential legal action including cooperation with law enforcement authorities. VPower Casino Australia reserves the right to recover any losses, costs, or damages resulting from prohibited activities.
Intellectual Property Rights
All content, materials, software, and intellectual property on the VPower Casino Australia platform, including but not limited to website design, software code, games, graphics, text, logos, trademarks, service marks, images, videos, and audio content, are protected by intellectual property rights owned exclusively by VPower Casino Australia or our licensors. You explicitly agree not to:
Copy, reproduce, distribute, republish, download (except for page caching), or transmit any content without our prior written permission.
Reverse engineer, decompile, disassemble, or attempt to derive source code from our software or games.
Remove, obscure, or alter any copyright notices, trademarks, or other proprietary rights notices displayed on our platform.
Use our trademarks, branding, logos, or other intellectual property for commercial purposes, advertising, or endorsement without express written authorization.
Create derivative works based on our content, software, or intellectual property.
Frame or mirror any portion of our website or services on other platforms.
Use automated systems or software to extract data from our platform (screen scraping, data mining).
Violation of intellectual property rights may result in account termination and legal action to enforce our rights and seek damages.
Limitation of Liability
VPower Casino Australia provides its gaming services, website, and mobile applications on an “as is” and “as available” basis without warranties of any kind. To the maximum extent permitted by applicable law:
We do not guarantee uninterrupted, timely, secure, or error-free service and are not liable for service interruptions, downtime, or technical issues.
We are not liable for any direct, indirect, incidental, consequential, or punitive losses or damages resulting from your use of our services, including lost profits, lost revenue, or gambling losses.
Our total liability to you for all claims arising from your use of VPower Casino services shall not exceed the total amount deposited into your account during the six months preceding the claim.
We are not responsible for third-party content, advertisements, external links, or services accessed through our platform.
We do not accept liability for decisions you make based on information, odds, statistics, or predictions provided through our services.
We are not liable for losses resulting from unauthorized access to your account if you have failed to maintain adequate security.
We are not responsible for failures of payment processors, banking systems, or third-party service providers beyond our control.
Force majeure events including natural disasters, wars, strikes, pandemics, government actions, or other events beyond our reasonable control shall not constitute a breach of these terms.
Nothing in these Terms and Conditions excludes or limits our liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
Dispute Resolution
In the event of a dispute, disagreement, or complaint regarding VPower Casino Australia services:
You agree to first contact our customer support team at [email protected] to attempt to resolve the matter informally through good-faith discussion.
We will investigate all properly documented claims and disputes in a timely manner and communicate our findings and proposed resolution to you.
You must submit disputes regarding game outcomes, settled bets, or transaction issues within 30 days of the occurrence, after which time we reserve the right to consider the matter closed.
If we cannot resolve a dispute through our internal procedures, the matter may be referred to relevant gambling regulatory authorities or independent dispute resolution services.
These Terms and Conditions are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.
Any legal disputes that cannot be resolved through other means shall be subject to the exclusive jurisdiction of the courts located in Australia.
You agree to waive any right to participate in class action lawsuits or class-wide arbitration against VPower Casino Australia.
Account Termination and Suspension
VPower Casino Australia reserves the absolute right to:
Suspend accounts temporarily for investigation of suspected terms violations, fraudulent activity, or security concerns.
Terminate accounts permanently for material breaches of these Terms and Conditions, repeated violations, or prohibited activities.
Close inactive accounts after 12 consecutive months of no login activity, with remaining balances returned via the original deposit method where possible.
Implement temporary restrictions on specific account functions for security reasons, compliance requirements, or pending verification.
Refuse to open new accounts or reopen closed accounts at our sole discretion.
Upon account termination or closure:
You forfeit all bonuses, promotional funds, loyalty points, and pending rewards.
We will return your remaining real money balance (excluding bonuses) to your registered payment method after deducting any fees, charges, or amounts owed to us.
We retain necessary account information and transaction history to comply with legal obligations and regulatory requirements.
You are prohibited from creating new accounts following termination without our express written permission.
Changes to Terms and Conditions
VPower Casino Australia reserves the right to modify, update, amend, or replace these Terms and Conditions at any time at our sole discretion. When we make changes to these terms:
Updated Terms and Conditions will be posted on our website with changes taking effect immediately upon publication.
Material changes that significantly affect your rights or obligations may be communicated via email notification or prominent website notice.
Continued use of VPower Casino services following the posting of updated terms constitutes your acceptance of and agreement to the revised Terms and Conditions.
If you do not agree with modified terms, you must immediately cease using our services and may request account closure.
We recommend regularly reviewing these Terms and Conditions to stay informed of any changes that may affect your use of our services.
Communication and Marketing
By creating a VPower Casino account, you consent to receive communications from VPower Casino Australia, including:
Service announcements, platform updates, and important notices regarding our operations or your account.
Account-related notifications including VPower Casino Login security alerts, verification requests, transaction confirmations, and account status changes.
Promotional offers, VPower Casino Bonuses, special campaigns, tournament announcements, and marketing communications (subject to your marketing preferences).
Responsible gambling reminders, limit notifications, and player protection communications.
You can manage your communication and marketing preferences through your account settings after VPower Casino Login. However, you cannot opt out of essential service communications, security notifications, or legally required notices.
Responsible Gambling
VPower Casino Australia is firmly committed to promoting responsible gambling and protecting players from gambling-related harm. We provide comprehensive tools and resources to help you manage your gambling activity, including:
Deposit limits allowing you to set daily, weekly, or monthly maximum deposit amounts.
Loss limits restricting the total amount you can lose within specified time periods.
Session time limits and reality check reminders to help you monitor time spent gambling.
Cooling-off periods and temporary self-exclusion options for breaks from gambling.
Permanent self-exclusion programs for players who need to stop gambling completely.
Access to professional help resources, support organizations, and counseling services specializing in problem gambling.
We monitor player behavior for signs of problematic gambling and may proactively contact players showing concerning patterns. For comprehensive information about our responsible gambling measures, please refer to our dedicated Responsible Gambling Policy and resources section.
Miscellaneous Provisions
Severability: If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
Waiver: Our failure to enforce any right or provision of these terms at any time does not constitute a waiver of that right or provision, nor does it affect our ability to enforce such provisions in the future.
Entire Agreement: These Terms and Conditions, together with our Privacy Policy, Bonus Terms, and other policies referenced herein, constitute the entire agreement between you and VPower Casino Australia regarding your use of our services.
Assignment: You may not assign, transfer, or delegate your rights or obligations under these Terms and Conditions without our prior written consent. VPower Casino Australia may freely assign these terms in connection with a merger, acquisition, or sale of assets.
Third-Party Rights: These terms do not confer any rights or remedies upon any person other than the parties to this agreement.
Language: In the event of any discrepancy between translated versions of these Terms and Conditions, the English language version shall prevail.
Independent Contractors: Nothing in these terms creates a partnership, agency, employment, or joint venture relationship between you and VPower Casino Australia.
Contact Information
For questions, concerns, or assistance regarding these Terms and Conditions or any aspect of VPower Casino Australia services, please contact our support team:
Email: [email protected]
We strive to respond to all inquiries promptly and professionally.